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ECONOMIC OXYGEN
Brunei's Late Payment Crisis and the Policy Fix Already Written
Malai Hassan Othman | May 2026
A construction company owner with more than 30 years in Brunei's industry recently told Borneo Bulletin that he was considering early retirement — not because work had dried up, but because payment for completed government work had still not reached him.
Documents, he said, had been uploaded into the system. Follow-ups had been made. The invoices were there. The money was not.
That sentence should not sit comfortably in a country with a BND6.3 billion national budget.
Yet it does exist. And it has not appeared in isolation. For the better part of two years, Borneo Bulletin's Opinion pages have carried public concern over delayed payments following the launch of the Treasury Accounting and Financial Information System, TAFIS 2.0, on a new SAP platform at the start of Financial Year 2024/2025.
The Ministry of Finance and Economy acknowledged payment issues within weeks, issued a public apology in June 2024, and set up a Payment Clinic at its building. By December 2024, some contractors were publicly reporting payments overdue for long periods. By November 2025, the construction veteran's letter had appeared. By April 2026 — the start of Financial Year 2026/2027 — TAFIS 2.0 had entered its third year of operation, while public concern over payment delays had not fully disappeared.
The government invested in a sophisticated payment system. The harder question is whether the payment culture around it has kept pace.
That distinction matters. The system itself should not be treated as the whole story. Teething problems with large financial platforms are not unusual, and the Treasury Department's acknowledgement of the problem was, at least, candid. The real issue is what followed: public apologies, a Payment Clinic, repeated letters from affected businesses, and lingering concern over whether payment discipline has been restored in a way that gives confidence to the private sector.
The system may have improved. The payment culture remains under question.
Smaller contractors — those without deep reserves to absorb months of delayed receivables — are often the first to feel the pressure. As one contractor described it, authorities continued to expect work to be completed while payment remained outstanding. Bank loans still needed servicing. Workers still needed wages. Materials still had to be paid for. Some firms, according to public accounts, struggled to meet these obligations. Others survived only by drawing down on whatever savings remained.
Payment speed is not an administrative courtesy. It is economic infrastructure.
Meanwhile, Singapore provides a comparison that is difficult to ignore. Singapore's Ministry of Finance has confirmed in parliamentary debate that 98 per cent of invoices below S$5,000 billed to government agencies were paid ahead of their credit terms — and that over 99 per cent of all government invoices already run on 30-day or shorter credit terms as standard. The comparison surfaced in a local online discussion, where it attracted strong public engagement. The underlying question was fair: if prompt payment is achievable elsewhere, why should it remain difficult here?
The 22nd Session of the Legislative Council, which sat through 11 days of deliberation in March 2026, debated a BND150 million IT Central Procurement allocation and raised concerns about whether institutional capacity was keeping pace with hardware investment. It examined BND369 million in outstanding electricity arrears owed to the government. It asked questions about contractor supervision and project delivery quality.
What did not appear to receive comparable prominence was the plight of contractors who had completed government work, submitted their invoices, and were still waiting to be paid.
The people suffering most were not in the room.
Into this landscape comes a forthcoming policy paper that names the issue with uncommon precision. Ir Dato Paduka Malai Ali Malai Hj Othman — a former Permanent Secretary across the Ministry of Development, the Ministry of Transport and Communication, and the Ministry of Industry and Primary Resources, as well as former Director of the Civil Service Institute — has prepared a policy paper titled Public Procurement: Buy What Government Needs, Build What the Nation Needs Next.
It is not yet published, but its argument already feels overdue.
“Financial compliance protects public money. Ease of Economic Participation multiplies public money. A modern procurement system must achieve both.”
— Ir Dato Paduka Malai Ali Malai Hj Othman
The paper introduces a concept called Ease of Economic Participation, or EEP — the idea that a healthy economy should not be measured only by whether firms can register and enter markets, but by whether they can survive, grow, and build genuine ownership within them.
Among the mandatory principles proposed for every Ministry, Department and Agency is one sentence that deserves to be read slowly:
Prompt payment is economic oxygen for SMEs.
The phrasing is exact. Oxygen is not a reward. It is not a gesture of goodwill. It is the minimum condition for survival. When payment is delayed for work already completed and accepted, the issue is not merely an administrative inconvenience. It becomes a constraint on cash flow, wages, loans, materials, trust, and the ability of local firms to keep operating.
The paper proposes a draft government circular mandating payment discipline as a formal procurement requirement — measured not only by tenders issued or budgets spent, but by payment timeliness as a key performance indicator. It calls for accessible opportunity design, proportionate qualification criteria, transparent pipelines, and recurring framework contracts that give SMEs the commercial predictability they need to invest, hire, and grow.
The credentials behind this prescription matter. Ir Dato Paduka Malai Ali did not write from outside the system. He served within it for decades, including at senior levels across development, transport, communication, industry, primary resources, and civil service training. His diagnosis is not an outsider's complaint. It is institutional memory speaking with reformer's intent.
The paper's framework also helps explain why a digital payment system alone cannot solve what is ultimately a governance problem. A system can be procured. But the ecosystem around it — change management, inter-agency coordination, clear responsibility, vendor communication, and payment accountability — must also be built.
The government can buy platforms. But platforms do not automatically build discipline.
What Brunei has accumulated across two years is not merely a trail of complaints. It is a body of warning signs: public apologies, payment clinics, affected contractors speaking out, and continuing concern from the business community. A Payment Clinic may help resolve individual cases. But the wider issue demands a systemic answer — the kind that formal rules, measurable KPIs, and payment discipline across ministries and departments can provide.
Brunei has the diagnosis. A distinguished former public servant, who spent a career inside the machinery now being examined, has written a prescription. The 22nd LegCo session came and went without this issue receiving the prominence it deserved.
A new financial year has begun. Contractors are still asking whether payment discipline has truly been restored. The proposed circular has not yet become policy. Somewhere in Brunei, a business owner with decades of completed work behind him is deciding whether it is time to close the books — not because he failed, but because the system he served did not pay him on time.
Prompt payment is not generosity. It is an obligation.
And when an obligation is deferred long enough, it becomes, for those waiting, a quiet kind of injustice.
Malai Hassan Othman is a veteran Brunei journalist, columnist and policy advisor.
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